Frequently asked questions
Find answers to common questions about our meal delivery service.
- When do you deliver?
We deliver to Amarillo, Bushland, Canyon, Dumas, Friona & Hereford every Saturday, 8 AM – 2 PM. Deliveries in Amarillo are done around 12pm. If you need a later time, please consider a pickup option.
Tuesday delivery is for custom meals and the Tuesday menu. It goes to Amarillo, Canyon & Bushland, 9 AM – 2 PM. Outside those towns? Order for pickup.
- What if I'm not home?
No problem! Let us know a time frame that works for you in the notes section, or leave us instructions about leaving your order in a cooler or cooler bag.
- What's the deadline to place orders?
Orders for Saturday are due by Thursday 9:00 PM. Orders for Tuesday, including custom meals, are due by Sunday 6:00 PM. The dates are shown again in your cart, so our team can be better prepared!
- What days and times are pickups, and what if I miss my pickup window?
Saturday pickup: 9 AM – 12 PM. Monday pickup (custom meals and the Monday/Tuesday menu): 5 PM – 7 PM.
If you miss your pickup window twice, we will not hold your meals past the following Monday, and we will not issue a refund. If you need a separate arrangement due to a special circumstance absolutely reach out to us at 806-678-0340. We understand sometimes traveling can throw off schedules and we can accommodate if possible.
- What if I miss my delivery, or need to change my address?
There is no refund if you miss your pickup or are not available for your delivery. If you won't be home, tell us where to leave the order in the delivery instructions (a cooler on the porch works well).
Address changes must be requested by Thursday morning — call or text us at 806-678-0340. Orders placed after that are locked to the address given. An order that can't be delivered goes back to the kitchen for pickup at the next pickup window, and there is still no refund.
Still have questions? Call or text (806) 678-0340, or see this week's menu.
